ALERT: Software issues with TCL 6-Series TVs featuring Google TV
Some users are reporting concerns on the stability of the user interface on the TCL 6-Series featuring Google TV. As we strive to continue improving the viewing experience of our end-users, we recently released a new software update to 6-Series TVs featuring Google TV. Your television should update automatically. If you would like to ensure you have the most recent software, you can click here to view step-by-step instructions on how to easily perform an update.
Define the pixel policy to support in warranty service.
TCL follows a guideline based on industry standard practices.
The table below shows the allowable number of malfunctioning pixels that are acceptable, depending on the native resolution of the panel and allowing for 2 malfunctioning pixels per million pixels.
No. of pixels
No. of million pixels
|1280 x 720
|1920 x 1080
|3840 x 2160
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