Can't connect a Bluetooth device to my Android TV

If you cannot see your device on the list of available Bluetooth devices from your TCL Android TV, try the following steps that might help.

  • Make sure Bluetooth is turned or enabled on for your device.  Refer to your device's user manual.
  • Turn off your device, and then turn it back on.  After your device has restarted, try to pair it again.
  • Unplug your Android TV for 10 seconds, and then plug it back in. When your Android TV is on, try to pair it again.
  • Check if your device connects to other devices, such as a phone or tablet.
  • If your device connects to other devices: Reset your Android TV to factory settings. For help, contact the Android TV manufacturer.
  • If your device doesn’t connect to other devices, check that your device has up-to-date software or contact your device’s manufacturer for additional support.

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