ALERT: Software issues with TCL 6-Series TVs featuring Google TV
Some users are reporting concerns on the stability of the user interface on the TCL 6-Series featuring Google TV. As we strive to continue improving the viewing experience of our end-users, we recently released a new software update to 6-Series TVs featuring Google TV. Your television should update automatically. If you would like to ensure you have the most recent software, you can click here to view step-by-step instructions on how to easily perform an update.
If you are having trouble connecting the Android TV Remote Control app to your TCL Android TV, try the following troubleshooting steps below.
If you are connecting through Wi-Fi, make sure your mobile device is on the same network as your TCL Android TV.
To check or change the connection on your TCL Android TV:
Note: If you are not familiar on how to enable Bluetooth on your mobile device, refer to the device's user manual for instructions or contact the manufacturer.
The TCL Support Team is here to help.Contact Us