Restarting your TCL Roku TV can help resolve common issues like freezing, slow performance, apps not loading, audio/video glitches, or missing menu items—without deleting your apps or settings.
Restart from the TV menu (recommended)
- Press Home on your Roku remote to open the main screen.
- Select Settings.
- Select System.
- Select Power (if you see it).
- Select System restart.
- Select Restart to confirm.
- Note: It can take a few minutes for the TV to fully restart.
If you don’t see “Power”
- Some Roku TV software versions/models may not show a Power submenu. If that happens, use:
- Settings > System > System restart
If you can’t access menus: Power-cycle restart (no settings needed)
- Unplug the TV from the power outlet.
- Wait 60 seconds.
- Plug the TV back in and turn it on.
- This is often helpful if the TV is frozen, the remote won’t navigate menus, or the screen is stuck.
Troubleshooting if the restart option won’t work
Remote isn’t responding
- Replace the remote batteries and try again.
- Use the Roku Mobile App as a temporary remote (if your phone and TV are on the same Wi-Fi network).
TV keeps acting up after restarting
Try these quick fixes next:
- Restart your internet router/modem (unplug 30–60 seconds, then reconnect).
- Check for a system update after the restart: Settings > System > System update.
- If the TV still won’t behave normally after multiple restarts, you may need a factory reset as a last resort (this erases apps/settings).
If you need additional support, please reach out to us at TCL Support. We are happy to help.