ALERT: Software updates for TCL Television Models featuring Google TV
TCL is committed to delivering premium products with world-class experiences and the new product featuring Google TV is certainly no different. Recent software updates have allowed us to make significant improvements on the stability and speed of the TCL televisions featuring Google TV. With these updates, this product now represents the powerful performance that TCL and Google believe is the future of TV.
Your TCL model with Google TV will update automatically. If you are having problems, we encourage you to ensure you have the most recent software by clicking here to view step-by-step instructions on how to easily perform an update.
Our 4K TVs will support the PS4 Pro in 4K, but there are specific settings that must be changed for this to work.
To change the HDMI mode, go to Settings> TV Inputs>
Select the input where the PS4 is connected and select go to HDMI Mode. There, you will select HDMI 2.0.
Once you’ve made this change, you should be able to select either 2160p- YUV420 or 2160p- RGB in the Resolution menu by going to Settings> Sound and Screen> Video Output Settings>
We recommend using the HDMI cable that’s included with the PS4 Pro, as well as having the PS4 Pro connected directly to an HDMI port on the TV.
The TCL Support Team is here to help.Contact Us