Why Can't I Connect to my Wi-Fi Router?

WHY CAN'T I CONNECT TO MY WI-FI ROUTER?

Android security tools function by limiting your apps’ access to your device’s IMEI, serial number, and other identifying information. It also gives you a little more protection when using Wi-Fi networks by randomizing your device’s MAC (media access control) address.

 

If you're having trouble accessing a Wi-Fi connection with a password lock…

If you use your device for business, your organization might require the Wi-Fi MAC address of your device in order to make a wireless connection. The Wi-Fi privacy settings use randomized MAC addresses by default, so you will need to manually change this to “Use Device MAC” by following the steps below:

Touch “SETTINGS” → Touch “WI-FI” → Select the Wi-Fi name to enter the password → Touch “ADVANCED OPTIONS” → Touch “USE RANDOMIZED MAC” under privacy, then touch “USE DEVICE MAC” in the pop up menu. Then input the correct password to connect to the Wi-Fi.

 

If you're having trouble connecting to a Wi-Fi network without a password lock…

Touch “SETTINGS” → Touch “WI-FI” → Touch the Wi-Fi name to save the network → Touch and hold the Wi-Fi name with Saved Status in the list of networks → Touch “MODIFY” in the dialog box that opens → Touch “ADVANCED OPTIONS” → Touch “USE RANDOMIZED MAC” under privacy → Touch “USE DEVICE MAC” in the pop-up menu. 

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