What Should I Do if My Device Feels Hot?

WHAT SHOULD I DO IF MY DEVICE FEELS HOT?

A warming or sensation of heat in the device is the normal consequence of the CPU handling excessive data, which makes the battery warm. It is not harmful to the battery or device, even if the device feels a bit hot.

Use the following actions to help your device return to its normal temperature:

-It is suggested not to expose your phone in sunshine for a long period of time; if you've had it in direct sunlight, move it to a shady spot until it cools down.

-Close large power consumption applications, such as music, chatting applications, GPS application, 3D gaming, video streaming etc. to give your device a chance to cool down.

-Reduce the brightness of the screen to lower the temperature.

-Avoid using your device while charging.

-Avoid using a protective case that does not dissipate heat. Remove your protective case if your device heats up.

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