I Can't connect a Bluetooth device to my Fire TV.

If you cannot see your device on the list of available Bluetooth devices from your TCL Fire TV, try these following steps.

  • Make sure Bluetooth is turned or enabled on for your device.  Refer to your device's user manual.
  • Turn off your device, and then turn it back on.  After your device has restarted, try to pair it again.
  • Unplug your Fire TV for 10 seconds, and then plug it back in. When your Fire TV is on, try to pair it again.
  • Check if your device connects to other devices, such as a phone or tablet.
  • If your device connects to other devices: Reset your Fire TV to factory settings. 
  • If your device doesn’t connect to other devices, check that your device has up-to-date software or contact your device’s manufacturer for additional support.
Did this article resolve your issue or answer your question without contacting TCL Support?

Can’t find what you’re looking for?

The TCL Support Team is here to help.

Contact Us
x

How can we improve the content?