If you notice water leaking from your TCL air conditioner, follow these steps to identify and resolve the issue.

Step 1: Identify the Source of the Leak

• Check where the water is leaking from (front, back, bottom, or sides).

Step 2: Inspect the Exhaust Hose Connection

• Ensure the exhaust hose is securely attached to the unit.
• A loose or improperly attached hose can cause condensation buildup and leaks.

Step 3: Check the AC Mode

• What mode is your AC set to?
• If the unit is in Dry Mode or Dehumidifier Mode, it will collect more water than usual, which may require frequent draining.

Step 4: Verify the Drain Caps

• Ensure the drain caps are properly closed to prevent leaks.
• If a drain cap is loose or missing, water may escape from the drain port.

Step 5: Check if the Unit is on a Level Surface

• The AC should be placed on a flat, even surface to ensure proper drainage.
• If the unit is tilted, water may pool and leak.

Step 6: Drain the AC Completely

• Unplug the air conditioner before draining.
• Open the drain cap at the back and the bottom of the unit to release all stored water.
• Drain the unit outside to avoid spills on carpets or flooring.

Step 7: Allow the Unit to Rest

• After draining, leave the AC unplugged for at least 3 minutes before restarting.

Step 8: Plug It Back In and Observe

• Plug the unit back in and monitor for further leaks.

Step 9: Escalate If Necessary

• If the AC continues to leak after following these steps, contact TCL Support for further assistance.

Following these steps should help resolve most water leakage issues with your TCL air conditioner.