If your TCL dehumidifier is leaking water, follow these step-by-step troubleshooting instructions to identify and resolve the issue.

Common Causes of Water Leaks

• Drain plug not fully closed.
• Appliance is not properly level.
• Clogged or improperly connected drain hose
• Malfunctioning condensate pump
• Blocked or dirty air filter
• Ice build-up on coils

Step 1: Safety First

Unplug the unit from the power source before inspecting or working on it. This will prevent electrical hazards.

If there is water around the unit, clean it up immediately to avoid slipping or further damage.

Step 2: Check the Water Collection Bucket

Ensure the bucket is properly seated in place. If the bucket is not positioned correctly, it can cause leaks.

Inspect the bucket for any cracks or holes. If the bucket is damaged, it may need to be replaced.

Step 3: Inspect the Drain Hose (If Used)

If you are using a drain hose for continuous drainage, make sure it is securely attached to the dehumidifier.

Check for any blockages, kinks, or folds in the hose that might be preventing proper water flow.

Step 4: Check Internal Components

If your dehumidifier has a built-in pump, make sure it is functioning properly. A malfunctioning condensate pump can cause water to back up and leak.

Inspect the internal tubing for any disconnections or damage that could be causing leaks.

Step 5: Clean the Filters

A dirty air filter can cause the unit to work inefficiently, leading to excess moisture buildup.

To clean the filter:

1. Remove the air filter.
2. Vacuum to remove dust.
3. If necessary, wash it with warm water and mild detergent.
4. Let it dry completely before reinstalling.

Also, check the dehumidifier’s coils and clean them if there is any buildup of dust or dirt, as this can affect performance.

Step 6: Ensure Proper Placement

Make sure the dehumidifier is on a flat, even surface. If the unit is tilted or placed on an uneven surface, it can cause improper drainage and leaks.

Ensure there is enough space around the unit for proper airflow, as poor ventilation can impact performance.

Step 7: Check for Ice Build-Up

If your dehumidifier has a defrost mode, ensure it is functioning correctly. Ice build-up on the coils can melt and cause water leaks.

Check that the room temperature is within the unit’s operating range. If the temperature is below 41°F (5°C), ice can form on the coils, leading to water leaks when it melts.

Final Check: Secure the Drain Plug

The most common cause of leaks is a loose drain plug. Make sure all drain plugs are securely tightened to prevent leaks.

By following these steps, you should be able to identify and resolve the cause of the water leak in your TCL dehumidifier.

If the issue persists, contact TCL Support for further assistance.