Notice Templates

ALERT: Roku is currently experiencing an issue affecting TCL Roku TV activations.  [date]

We are working diligently to address this issue and will update this article with any changes.

You do not need to contact TCL or Roku Customer Support, or take any other action. Simply try again later.

We apologize for the inconvenience.

 

 ALERT:  Roku activation services have been restored. [Date]

 

 

ALERT: Roku is currently Error code 005: Software update failure on TCL Roku TVs - [Date]

We are is investigating and working toward a resolution.  You do not need to contact TCL Customer Support, or take any other action at this time. We will updates once available. We apologize for the inconvenience, and thank you for your patience.

 

 

ALERT:  Roku is currently experiencing an issue affecting TCL Roku TV activations.  [date]

We are currently experiencing an issue affecting some Roku services, including device activation, Channel Store and account access.  We are working diligently to address this issue and will update this article with any changes.

You do not need to contact Roku Customer Support, or take any other action. Simply try again later.

We apologize for the inconvenience.

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