RESOLVED: Software issues with TCL 6-Series TVs featuring Google TV
With the launch of TCL’s new 6-Series featuring Google TV, some users reported concerns about the stability of select streaming services. At TCL, we are committed to delivering premium products with world-class customer experience and therefore, with a new software update released to 6-Series TVs featuring Google TV in the week of September 12, 2021, the performance of this model now better reflects the excellent experience our customers are used to. Your television should update automatically, but if you would like to ensure you have the most recent software, click here to view step-by-step instructions on how to easily perform an update.
A list of remote control setup codes can be found here: TCL Digital TV Remote Codes
Additionally, you can also check with the remote's manufacturer. Their website will typically have more up to date codes than what is sent with the remote. These codes come from the TV remote cable providers. TCL must rely on these companies to provide their codes. If your remote brand or model is not listed, please contact your provider.
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