ALERT: Software issues with TCL 6-Series TVs featuring Google TV
Some users are reporting concerns on the stability of the user interface on the TCL 6-Series featuring Google TV. As we strive to continue improving the viewing experience of our end-users, we recently released a new software update to 6-Series TVs featuring Google TV. Your television should update automatically. If you would like to ensure you have the most recent software, you can click here to view step-by-step instructions on how to easily perform an update.
You may use Hey Google to search and control playback of contents, and the ability to launch some select streaming channels. Additionally, you can turn your TV on and off, turn up the volume, mute, switch inputs and change channels, if there is an Over-The-Air antenna connected to your TCL Roku TV.
Before you can use the Google Assistant, make sure your TCL Roku TV has Roku OS 8.1 or higher. Click here to find the software version of you TV. Reminder, your TCL Roku TV checks for an update every 24-36 hours or you can manually check for a software update.
In addition, you will need the following:
Note: For help setting up a Google Assistant-enabled device or downloading the mobile app, visit Google help.
To use the Google Assistant to search and control your TCL Roku TV, you need to link your Roku account to your Google account using the Google Home mobile app on your iOS or Android device. Here are the step-by-step instructions:
When you enable a feature called Fast TV Start you can listen to music, podcasts, and live radio when the screen on your TCL Roku TV is off, or wake your TV using voice commands.
Once Fast TV Start is enabled, you can power your TCL Roku TV screen on by saying something like "Hey Google, turn on Roku". You can use a specific command like "Hey Google, launch The Roku Channel on Roku" to power your Roku TV screen on while also performing an action.
The TCL Support Team is here to help.Contact Us