🚨 Roku Service Interruption for TCL RokuTVs - RESOLVED, 10/21/2025

Roku is currently experiencing disruptions across some services due to a third-party outage. Their team is actively working to resolve the issue as quickly as possible. You will not need to contact support or take any action at this time. Updates will be posted on this page.

Thank you for your patience and we apologize for the inconvenience.

How to Factory Reset My TCL SmartProjector.

A reset can reboot your product or it can clear all product settings and revert your product to its original out-of-box state.  If you encounter issues like automatic shutdown & reboot, frozen on TCL SmartProjector logo, or colorful lines, please try to factory reset the projector.

To Restore to the Factory Default Settings:

Go to Settings > System > About > Reset

Note: This will reset everything, erasing all downloads, passwords and log ins.

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