Home TELEVISIONS Troubleshooting A black box appears on the screen. A black box appears on the screen. Check "closed caption" in the setup menu. You might have to disable closed captioning option. Did this article resolve your issue or answer your question without contacting TCL Support? Yes No Related Articles: Can't Add DIRECTV NOW How to Find My Wireless MAC Address My TV turns ON, but there is No Video Unable to update the software on your TCL Roku TV I’m having trouble attaching the base stand to my TV
Check "closed caption" in the setup menu. You might have to disable closed captioning option. Did this article resolve your issue or answer your question without contacting TCL Support? Yes No
